​Emotional Intelligence

When someone says “She’s good at reading people,” what they really mean is “She has a high level of emotional intelligence.” Emotional intelligence is the ability to monitor emotions and then use that information to guide thinking and behavior. Understanding what motivates people is the first step to getting them to act; discover how to monitor emotions, and then use that information to motivate someone to the outcome you want.

In this presentation, Greg uses visuals to demonstrate the psychological advantages to be gained by using emotional intelligence during a negotiation. He also explains the relationship between emotional intelligence and body language. These skills can be applied in any environment: legal proceedings, human resources, sales, healthcare, business and personal relationships, and more.