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​Emotional Intelligence & Negotiation Strategies

—For Human Resource Professionals

The most obvious duties of Human Resource Professionals are a valuable part of any organization. I’m talking about recruitment. Every company needs someone skilled at selecting the most efficient and talented worker for the job.

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E​very career comes with its quirks, nuances, and pet peeves. In the human resources (HR) field, I believe this also holds true. Whenever I’ve brought up human resources to close friends and colleagues, there’s usually a question that eventually arises: What do people in HR do all day anyway?

As an HR professional, I’m sure you’ve heard this quite a few times throughout your career.

Maybe the first couple of times you laughed it off. Now, five or ten years later, the joke’s gotten old. HR is a product of the human relations movement of the early 20th century. Then researchers began documenting ways of creating business value through the strategic management of the workforce. The function was initially transactional work, such as payroll and benefits administration, but due to the outsourcing of jobs and work functions that could be successfully managed offsite, transactional services were no longer an essential function of the HR Professional.

The shift is now on to transformation, transforming the functions of HR to strategic initiatives like mergers and acquisitions, talent management, succession planning, industrial/labor relations, diversity, and inclusion. Still, people ask because they don’t really know, do they? They believe HR only hires and terminates and assigns starting salaries and occasionally attempts to mediate the interoffice conflict. The most obvious duties of Human Resource Professionals are a valuable part of any organization. I’m talking about recruitment.

Every company needs someone skilled at selecting the most efficient and talented worker for the job.

​About the Author

Greg Williams, The Master Negotiator

Greg Williams, The Master Negotiator & Body Language Expert, ​author of 7 books on the topic of negotiation and reading body language. Remember, you’re always negotiating!

Greg Williams is a master negotiator and body language expert. With more than a quarter of a century of expertise, the practical content in this book is driven by the author’s deep knowledge of negotiation and body language principles. Greg is also the author of Body Language Secrets to Win More Negotiations and five other books on the topics of negotiation and reading body language.

Greg is an internationally known and sought-after speaker and consultant that has appeared on numerous television and radio programs. He is called on by leaders in corporations, TV producers, and Hollywood movie directors to lend his insights about the negotiation strategies and body language authenticities that are used by those in the news, in films, and everyday life. He has also negotiated many multi-million dollar deals on behalf of his clients, some of which have entailed those in corporations, government, the movie industry, and high net-worth individuals.

As an author, coach, seminar thought leader, keynote speaker, and advisor, Greg has taught people around the world how to become better negotiators, while using the ability to read body language to enhance the negotiation process.

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